<\/p>\n For our self-drive options, to make use of our service, you must be able to prove that you are at least 30 years of age and have a valid South African Drivers Licence (or equivalent International\u00a0Drivers Licence)<\/span><\/span>.<\/p>\n For our Chauffeur-driven options, to make use of our service, the minimum age is 17 and your booking confirmation must be accompanied by a written consent from a legal Guardian.<\/p>\n<\/div>\n<\/div>\n You send\u00a0Calibre<\/span>\u00a0a booking request, specifying which vehicle and dates for which you wish\u00a0<\/span>to use the vehicle.\u00a0 If the vehicle is available we confirm the dates and send you a booking\u00a0<\/span><\/span>form to complete which includes banking details and the amount to EFT.\u00a0 Once we receive\u00a0<\/span><\/span>the funds in our account, you will receive a booking confirmation.\u00a0 In addition, on the day\u00a0<\/span><\/span>before\u00a0<\/span><\/span>your rental commences we will place a hold for a specific amount on your credit\u00a0<\/span><\/span>card – as detailed on the booking form.\u00a0 This hold will be released 48 hours after the return\u00a0<\/span><\/span>of the car, in good order.\u00a0 Should the car be late, excessively dirty, or have been smoked in\u00a0<\/span><\/span>we will deduct the relevant fees from your credit card.\u00a0 Should the vehicle be damaged in\u00a0<\/span><\/span>any way we retain the right to continue the hold on these funds until the amount to be\u00a0<\/span><\/span>deducted has been\u00a0<\/span>finalised<\/span><\/span>.<\/p>\n<\/div>\n<\/div>\n Should you wish to change your dates we will do our very best to accommodate your\u00a0changes.\u00a0 However, should your preferred vehicle be unavailable for the revised dates we\u00a0will have to implement the following cancellation policy.<\/p>\n More than 4\u00a0weeks notice: 100% refund policy\u00a0<\/span><\/p>\n 4 weeks – 3\u00a0weeks notice: 75% refund\u00a0<\/span><\/p>\n 3 weeks – 2\u00a0weeks notice: 50% refund\u00a0<\/span><\/p>\n 2 weeks – 1\u00a0weeks notice: 25% refund\u00a0<\/span><\/p>\n less than 1 weeks\u00a0notice: no\u00a0refund<\/p>\n<\/div>\n<\/div>\n We drop off and collect vehicles – and accept drop-offs and collections between 9am and\u00a0<\/span><\/span>8pm, 7 days a week.\u00a0 Should you have any requirements outside these hours, we are\u00a0<\/span><\/span>happy to generate a\u00a0<\/span>customised<\/span>\u00a0quote to accommodate your requirements<\/span><\/span>.<\/p>\n<\/div>\n<\/div>\n Not at all, providing the car with a full tank of petrol is part of our service to you.\u00a0 However, if\u00a0<\/span><\/span>the vehicle requires additional fuel during your time of usage you will need to cover these\u00a0<\/span><\/span>costs<\/span><\/span>.<\/p>\n<\/div>\n<\/div>\n Should your drop-off \/ collection point fall within a 20km radius of\u00a0<\/span>Sandton<\/span>\u00a0CBD, we will be\u00a0<\/span><\/span>happy to offer you free Doorstep Delivery and Collection.\u00a0 Should your points lie further\u00a0<\/span><\/span>afield, please advise us and we provide you with a\u00a0<\/span>customised<\/span>\u00a0quotation, subject to\u00a0<\/span><\/span>confirmation of location and time<\/span><\/span>.<\/p>\n<\/div>\n<\/div>\n <\/p>\n You should call us immediately.\u00a0 A member of our team will ascertain how best to assist you –\u00a0<\/span><\/span>whether it require dashing to your aid,\u00a0<\/span>despatching<\/span>\u00a0the AA to assist you – or both.<\/p>\n<\/div>\n<\/div>\n <\/span><\/span><\/p>\n You should call us immediately.\u00a0 Should you require assistance, we will\u00a0<\/span>despatch<\/span>\u00a0the AA to\u00a0<\/span><\/span>assist you with the\u00a0<\/span>tyre<\/span>\u00a0change<\/span><\/span>.<\/p>\n<\/div>\n<\/div>\n If you are using the self-drive option, being late will automatically cause you to be liable for\u00a0an additional days\u2019\u00a0rental.\u00a0<\/span>Should you be using the chauffeur option and keep the driver waiting, late charges as\u00a0additional hours\u2019\u00a0rental will apply.\u00a0 This will not apply to delayed flight scenarios, etc.<\/p>\n<\/div>\n<\/div>\n The driver is wholly liable for any traffic infringements incurred during the rental period and\u00a0<\/span><\/span>will sign a document agreeing to this condition.\u00a0 In addition, an admin fee of R300.00 per\u00a0<\/span><\/span>infringement with be applicable<\/span><\/span>.<\/p>\n<\/div>\n<\/div>\nHow old must I be to book a car?<\/a><\/h3>\n
How does it work?<\/a><\/h3>\n
What happens if I need to cancel?<\/a><\/h3>\n
What are your business hours?<\/a><\/h3>\n
Should I fill the car with petrol before I return it?<\/a><\/h3>\n
Do I qualify for a free drop off or collection?<\/a><\/h3>\n
What if…<\/h3>\n
What if I have an accident?<\/a><\/h3>\n
What if I get a flat tire?<\/a><\/h3>\n
What if I return the vehicle late?<\/a><\/h3>\n
What happens if I incur traffic infringements?<\/a><\/h3>\n